All in-store, regular-priced, purchases may be returned, for a full refund within 15 days following the delivery if they are undamaged, unaltered, and in their original packaging.
Modified / sized / Sales items are final sale.
To begin your return, contact: firstname.lastname@example.org with a description of your concerns, a copy of your order receipt, and any applicable photos/information describing the issue. If your item qualifies for a return, you will receive a Return Authorization e-mail, which a copy will need to be included in with your shipment.
Note: Please, DO NOT send your purchase back to us without contacting us first. We will not accept returns without a Return Authorization note from us.
You will be responsible for paying for your own shipping costs for returning your item. Depending on where you live, the time it may take for your exchanged product to reach you may vary.